![]() ![]() ![]() If you are still receiving this error message, please check with the retailer where you purchased the download code.If the download code was already redeemed on your console/system, you can redownload the game on your Nintendo Switch console, Wii U console, or Nintendo 3DS family system without re-entering the code. Check your previously downloaded titles in Nintendo eShop.(For example, a 0 may look like an 8, a 5 may look like a 2, etc.). If some numbers are hard to read, try entering similar numbers.If the download code was included in a hardware bundle, it will be located on an insert included with the bundle.The download code is a 16-digit code that is printed on the receipt you received when you made the purchase.If the download code was already redeemed on your system, you can re-download the game. On a non-primary console, the game can only be started by. Verify that you are entering the correct download code. Check your previously downloaded titles in the Nintendo eShop. Possible solutions This error message means that you are not using the primary console for the Nintendo Account that purchased the game.Digital game purchases made through the official Nintendo website are downloaded directly to your system and do not receive a download code.For assistance with download codes issued through My Nintendo, click here. ![]()
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